NASA Login / Membership / Account Information and FAQs

Why am I required to join NASA?

You are required to be a NASA member in order to participate in NASA events. 

Why do I have to sign up online?

In order to become a member, you must sign up online.  The online system is the only database that NASA uses.  Therefore, everyone must sign up online.  We can accept applications by mail and fax, but that just means that we enter your data into to the same online system.  See more details below.

Why can’t I join by mail or fax?

If you send mail or a fax as your membership form, then we simply go online and enter the information.  The drawback is that this method is time consuming and you won't know your login name and password so you still won't be able to sign yourself  up for events.

Why do I need a Login?

The online database keeps information about you.  The system can only recognize you when you log into the system.  That is why a login name and password is required.

How do I get started?

The first thing that you need to do is create a login if you have never been a member before.  If you were a member in the last few years, chances are that your records are still in the database.  If you think that you may still be in the database, call us at 510-232-6272 to get your login information updated.

Creating a login:

Click “Join / Renew” from the main menu.  Then click on “Buy/Renew Membership.”

It will ask you for your login name and password.  Since you don’t have one, click on the word “create” in this sentence: “I'm not a current member, I need to create a new account”  It will then ask you to enter your email address (that’s your account name) and a password.  The password must be at least six numbers and / or letters.  WRITE THIS INFORMATION DOWN!  You have now created an account.  An account is simply another way of referring to your record in the database.

Now what?

Now click “Join / Renew” from the main menu.  Then click on “Buy/Renew Membership.”  Then click “Checkout.”  It will ask for your name, address, etc.  Fill in the appropriate information and click “submit.”  That’s all there is to it.  You are now a current member!

Great, so now how do I enter an event?

Make sure you are logged in.  There is a Login button on the top of the left-hand column menu.  Note- If it says “Logout” then you are already logged in and proceed to the next step.

Choose “Event Registration” from the side menu.  Then click on the event that you want.  Then click “Checkout.”  Follow the steps.  Once you do this the first time, the server will remember your information and the next time will be a snap!

I am concerned about using a credit card online.

Well, there's only one way: online.  Even if we do it for you , the information still gets processed online.  The system that we use is a live-transaction online e-commerce commercial site that is commonly used by a large number of businesses.  Basically the bank's processing center is handling the transactions directly.  Since we started using this current system in January of 2002 there has never been any security issues whatsoever.  Rest assured that your information is safe.

What if I need help?

Call 510-232-6272 and we will be glad to help you.