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If you are experiencing problems logging in, first visit this page and try logging in again.
This page includes answers to many frequently asked questions regarding the site.
Please review them before contacting us regarding your problem.
Many answers can be found in the Help section.
Q. I can't figure out how to login, can you help?
A. If you are an existing NASA Member and have a 2002 or 2003 membership card, please login using your email address that you "orginally" created and password.
Q. I lost my password. Can you email it to me?
A. Yes, please visit this page to retrieve your site password.
Q. I want to change my password or address or email or whatever. How do I so that?
A. Please visit this page. You will be able to edit your profile from here and you'll find a link there to edit your password and login name (email address).
Q. How do I create a new account?
A. Go to this page and fill out the information.
Then go here to become a NASA Member or
here to sign up for an event.
Q. Will I have permanant access to the site?
A. Yes, your access to the site will never expire. However, your annual NASA membership expires as indicated on your card.
Q. Can I look up my membership /registered events /purchases /etc.?
A. Yes, we're in the beta stage of developing this functionality and it should be available soon.
Q. But I need my membership number for an event this weekend/signup form/something right now! Help!
A. Send us an email and we'll look it up for you.
Q. I have Netscape 4.7 and some pages appear blank. What's going on?
A. There is an outstanding problem with the 4.X line of Netscape browsers not support the current header standards which may lead to a blank page.
We are doing our best on a work-around, but for now we can only recommend upgrading to Netscape 6 or Mozilla. Both are free and the latest version of the Netscape engine that supports current standards. You could also use the latest version of Internet Explorer.
Q. What if I have any other questions?
A. Send us an email. We'll get back to you within two business days. |
